FAQs

Q: Can you post a copy of the certificate to me?

We don't usually do this because it isn't essential. If you'd like this done for an additional fee, please contact us.

Q: What do I do if my evidence is rejected?

If we suspect that there are concerns with the evidence's veracity, we will not be able to accept it. Customers will not be able to resubmit future requests if there are signs of tampering with certificates and documentation.

Q: How can I submit my evidence?

At the bottom of the application form, you can add PDFs and photos. Images of NHS test results can also be posted, but they must meet the following criteria: To show the toolbar (which normally contains the time) at the top of the page, the image must be of the complete screen. This must include the webpage address for screenshots of websites. This must include everything on the screen at the time for screenshots of apps. For screenshots of text messages, this must contain everything that was visible on the screen at the moment, as well as the sender's name and phone number.

Q: Can children get a Covid Recovery Certificate?

We can offer certificates to everyone above the age of five.

Q: Who can get a Covid Recovery Certificate?

Anyone (aged 5+ in the UK) who has recovered from a Covid-19 test result during the last 7 to 180 days is likely to be eligible. However, each case will be evaluated by a doctor, who will be bound by professional norms to provide the certificate only if they believe it is safe and correct to do so. Please note that the certificate is only valid for 90 days in many countries following a positive test, and only 30 days in others, so please confirm with your destination before purchasing the certificate.

Q: How many days after my symptoms can I apply for a Covid Recovery Certificate?

If you have been symptom-free for 48 hours after receiving an initial positive result, you can apply for a Covid Recovery Certificate after 7 days (the first day of your symptoms or the day of your test is day ZERO). If you're travelling within 10 days after receiving a positive test or the onset of symptoms, we recommend wearing a mask.

Q: How do I prove that I no longer have Covid-19?

It's usually assumed that after 7 days of Covid-19, you'll have recovered and will no longer be contaminated. As long as you haven't experienced any symptoms in the last 48 hours. If you're still feeling unwell, it's possible that you haven't fully recovered.

Can I use a Covid Recovery Certificate for travel?

Many nations, including the United States, Australia, and some EU

By ash@greyzip.com|2022-03-29T08:39:22+00:00March 24th, 2022|Recovery Certificates|0 Comments

Can you post a copy of the certificate to me?

We don't usually do this because it isn't essential. If

By ash@greyzip.com|2022-03-29T08:38:19+00:00March 24th, 2022|Recovery Certificates|0 Comments

How will I receive my Covid Recovery Certificate?

Within the timeframe you specify, your certificate will be emailed

By ash@greyzip.com|2022-03-29T08:36:54+00:00March 24th, 2022|Recovery Certificates|0 Comments

What do I do if my evidence is rejected?

If we suspect that there are concerns with the evidence's

By ash@greyzip.com|2022-03-29T08:35:48+00:00March 24th, 2022|Recovery Certificates|0 Comments

How can I submit my evidence?

At the bottom of the application form, you can add

By ash@greyzip.com|2022-03-29T08:34:04+00:00March 24th, 2022|Recovery Certificates|0 Comments

Can children get a Covid Recovery Certificate?

We can offer certificates to everyone above the age of

By ash@greyzip.com|2022-03-29T08:21:24+00:00March 24th, 2022|Recovery Certificates|0 Comments

Who can get a Covid Recovery Certificate?

Anyone (aged 5+ in the UK) who has recovered from

By ash@greyzip.com|2022-03-29T08:22:04+00:00March 24th, 2022|Recovery Certificates|0 Comments

Which types of Covid test are acceptable to get the Covid Recovery Certificate?

This will be determined by your final destination. Some countries

By ash@greyzip.com|2022-03-29T08:22:14+00:00March 24th, 2022|Recovery Certificates|0 Comments

How many days after my symptoms can I apply for a Covid Recovery Certificate?

If you have been symptom-free for 48 hours after receiving

By ash@greyzip.com|2022-03-29T08:22:20+00:00March 24th, 2022|Recovery Certificates|0 Comments

How do I prove that I no longer have Covid-19?

It's usually assumed that after 7 days of Covid-19, you'll

By ash@greyzip.com|2022-03-29T08:04:28+00:00March 24th, 2022|Recovery Certificates|0 Comments

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